Many small businesses don’t understand the benefits of outsourcing or where to get started. There are plenty of opportunities to lower your stress levels by hiring an outside contractor. Here are some tips on how to get started, and how to successfully engage an outsourcing company.
Hi, I’m Zacharias Beckman, President of Hyrax International and I wanted to talk a little bit more about successful strategies for outsourcing. We recently had our client of us ask how they could be more successful with their outsourcing and stay focused on what they do really well. Outsourcing helps us focus on our core competency, by taking all these distractions and letting somebody else worry about them. And for larger firms, outsourcing will reduce costs, streamline operations and quite often get us to market faster.
We don’t hesitate to outsource legal services and accounting, so, why not other things? Services like Ziptask, oDesk and Elance, make it very easy to outsource a lot of services. For example, you can outsource a personnel assistant, or web research, data entry, SEO operations for your website. You can even have an entire website designed for you very easily.
All of these services –- oDesk, Ziptask, Elance –- they provide quick work, fast turn around, low prices, but a recurring problem is getting quality work. So, here are few strategies.
Number one, don’t take the first cheapest bid that you get. Instead, take your time, review the bids, look for the most literate bids and look for well reviewed respondents. Also, make sure that your contract, your work order, is very explicit and detailed in what it is you want.
You can also test out each respondent with a little bit of piece work before you actually give them the entire contract. Make sure they can do the work before you make a big commitment.
And finally, use project management services. Ziptask and oDesk both offer a managed level of support where they will provide an English speaking Project Manager to run the project for you and make sure the quality is there.
Also, don’t be too trusting and rush right into a deal. For example, if you are doing a new product development, you might consider outsourcing the product development and construction to one firm, but outsource the quality assurance to another firm. By separating these concerns the two firms essentially become check and balance to against each other.